Customer Loyalty Program

How do I earn rewards with the Customer Loyalty Program?

In our Customer Loyalty program you earn a star for every $3.15 you spend.  When you earn 10 stars you receive a reward.

How many stars do I earn if I purchase a 4 pop bag or 12 pop box?

A customer earns a star for every $3.15 they spend. Basically, buy a pop, get a star!  If you purchase a 4 pop bag, you’ll get 4 stars.  If you purchase the 12 pop box, you’ll receive 12 stars. How easy is that?

How do I enroll in the Customer Loyalty program?

You can enroll by emailing your name and phone number to:
[email protected] . You will receive an email confirmation when you’ve been added to the program. You can also join the program at any Steel City Pops location. Come into the store and at the end of your transaction you can enroll by giving your server your phone number.

Do I have to give you my phone number to participate in the program?

Yes, we will track your rewards through your phone number. This enables us to record your rewards no matter what method of payment you use for your pop purchases.

Will you call me or sell my information to some other company?

No we will not call you or sell your information.

How can I check how many rewards I have?

Your rewards will be noted on your Steel City Pops receipt.  You can also come into any Steel City Pops location and we will be happy to look up your rewards balance for you.

How do I redeem my rewards?

You can redeem your rewards on your next purchase. Let your server know you want to redeem a reward.

What can I redeem my rewards for?

You can redeem your rewards for any pop.

Can I redeem more than one reward?

Yes, but we’ll need to redeem each reward in a separate transaction, one reward at a time.

What do you do with my email address?

When you join the Customer Loyalty Program you have the option of providing us your email address. We will use your email address to send out announcements and special offers from time to time. You can unsubscribe at any time.

Will you honor my current punch card?

Yes, we will honor your full punch card.

I have punches on the old punch card. Will you convert them to stars?

Yes, bring your current rewards card into any Steel City Pops location and we will convert your punches to stars.